Frequently Asked Questions
Q: Where is your shop located? The Address apears to be on one street & the shop on another.
A: Our beautiful little Nest is located in the idyllic beachside community of Woolgoolga NSW, Australia.
Address: Shop 11/53 Beach Street, Woolgoolga NSW 2456, Australia.
BUT we're a part of a shopping complex named "Sunshine Square" that wraps around a corner, which actually makes our shopfront on Wharf Street.
We're next door to Bluebottles Cafe & across from Woolgoolga Beach Holiday Park.
Q: Do you offer gift wrapping?
A: We sure do... We Offer Complimentary Gift Wrapping upon request both In-Store & Online. Obviously not everyone requires or likes to use gift wrapping, which is completely fine.
If you're purchasing Items Online, when proceeding through the checkout it will have a question box in the cart asking if you'd like your item/ items gift wrapped.
Please write in the text box so we can wrap your goodies beautifully for you. We also make sure price tags are removed before wrapping.
If you have multiple items please specify which items goes with what.
Lucky last thing is... Please feel free to let us know what the occasion is, this will assist our staff to choose the perfect gift wrapping.
Q: Do you offer Click & Collect?
A: Yes, We offer Click & Collect for Woolgoolga & surrounding areas.
Q: I noticed you're closed on Tuesdays & really wanted to purchase a gift to pick up on that particular day, as it's my only day off. Is there an alternative arrangement for Click & Collect for that day?
A: We're more than happy to accomodate you if you need an emergency gift picked up on that particular day (Tuesday).
Please email or contact us through socials before making your purchase so we can organise one of our friendly team members to arrange a time for you come to the store to collect/pick-up.
Otherwise if there is no rush, Click & Collect orders purchased on Monday afternoon/eve or Tuesday will be processed & ready for collection on Wednesday morning within store hours.
Q: How much does Shipping Cost?
A: We offer a $10 flat rate for shipping within Australia for orders up to $150-* (T&CS Apply)
We offer FREE SHIPPING for orders above $150-* (excluding bulky items for which you'll need to contact us for a freight quote).
FREE SHIPPING CAN NOT BE USED IN CONJUNCTION WITH OTHER DISCOUNT CODES.
Q: Do you offer Express Shipping?
A: We offer a $15 flat rate for express shipping within Australia (excluding bulky items).
Q: Do you offer Shipping Overseas?
A: No, we only offer Shipping within Australia.
For further information about Shipping please click here.
For more information about Returns please click here.